Privacy Policy

Introduction

sirantvimf B.V. ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our online fitness coaching services, visit our website, or interact with us.

Data Controller

sirantvimf B.V. is the Data Controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our contact details are provided at the end of this policy.

Data Collection

The data we collect includes personal information that you provide directly to us and information that we collect automatically when you use our services. We collect the following types of information:

• Personal identification information (name, email address, phone number)
• Health and fitness information (fitness goals, health history, dietary preferences)
• Payment and billing information
• Communication data (messages, feedback, support requests)
• Technical data (IP address, browser type, device information)
• Usage data (how you interact with our website and services)
• Marketing and communication preferences

How We Use Your Information

We explain how we use your information for various purposes related to providing and improving our fitness coaching services. The use of your data includes:

• Providing personalised fitness coaching and nutrition guidance
• Creating customised workout and meal plans
• Communicating with you about your progress and services
• Processing payments and managing your account
• Improving our services and developing new features
• Sending you relevant health and fitness information
• Complying with legal obligations and protecting our rights

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds: contract performance (to provide our coaching services), legitimate interests (to improve our services and communicate with you), consent (for marketing communications), and legal obligation (for compliance with applicable laws).

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business (such as payment processors and technology providers), when required by law, or to protect our rights and the safety of our users.

Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Personal data is typically retained for the duration of your coaching relationship with us and for up to 7 years afterwards for legal and business purposes. You may request deletion of your data at any time, subject to our legal obligations.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments.

International Data Transfers

Your personal data is primarily processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us at:

Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local data protection authority.